Privacy Policy
This Privacy Policy explains how SNRG Consulting, Inc. ("SNRG", "we", "us") collects, uses, and protects information when you visit snrg.me, contact us, submit a form, or call our phone line. By using our site or services, you agree to this policy.
Information we collect
- Information you give us: your name, business name, email address, phone number, and any details you share when you submit a form, call us, or message us.
- Automatically collected: basic analytics such as pages viewed, referral source, approximate region, and ad campaign parameters (for example UTM tags), used to understand and improve our marketing.
How we use your information
- To respond to your inquiry and follow up about the services you asked about.
- To provide, operate, and improve our services.
- To contact you by phone or email about your request, appointments, and related updates. We send text messages only when you separately agree to them, as described below.
- To measure and improve our advertising and website.
SMS and text messaging
SNRG Consulting, Inc. sends two kinds of texts.
Inquiry and service texts. The SNRG Consulting, Inc. SMS program covers inquiry follow-ups, consultation scheduling, appointment confirmations, and project, account, or service updates related to services you requested. To opt in, enter your mobile number and select the separate, optional SMS checkbox on our Map My Business form. The checkbox is unchecked by default. Providing a phone number, calling us, submitting the form, or accepting our Terms does not by itself authorize text messages. This program does not include promotional texts.
Texts from Sara, SNRG's AI assistant. Sara is the AI assistant to SNRG's owner, Geoff Montalvo. She texts SNRG's existing business clients, their staff, and business contacts Geoff works with, one to one, from (661) 766-5621, about meetings, scheduling, project status and requests, and replies to their messages. You agree to her texts in one of three ways: you text Sara first and reply YES when she asks if she may keep texting you; you check the separate, unchecked SMS box on a personal invite link SNRG emails you; or you tell Geoff directly that Sara may text you about meetings with Geoff, after being told the texts come from Sara, SNRG's AI assistant, at (661) 766-5621 (Sara may later ask by text to add projects, and only your YES adds them). Only you can agree for yourself: a coworker, manager or client cannot agree for you. Texts Sara starts are approved by Geoff first, and her texts are not promotional. Until the carrier registration for Sara's texts is approved, a yes told to Geoff is not used yet, and Sara may also start a meeting text, approved by Geoff, to someone who texted her first. How each way works.
We collect your mobile number, your affirmative SMS consent choice, the disclosure shown to you, its version, and the date and time of consent to document your permission and deliver the messages you requested. For texts from Sara we also keep how you agreed: your YES reply and its message ID, the personal invite form's version with the internet address and browser you used, or Geoff's note of the yes you gave him directly. SMS consent is not a condition of purchase or service. You can submit an inquiry without agreeing to texts.
Message frequency varies. Message and data rates may apply. To stop receiving texts, reply STOP at any time. For help, reply HELP, email info@snrg.me, or call (661) 535-5344. Opting out of text messages will not affect your ability to reach us by phone or email. See our SMS program terms.
Mobile information and SMS consent: We do not sell or share your mobile phone number, mobile information, or messaging consent with third parties or affiliates for marketing or promotional purposes. We may use service providers to deliver messages and provide support solely on our behalf. All other information-sharing categories described in this policy exclude text messaging originator opt-in data and consent; that information is not shared with third parties for their independent use.
How we share information
We do not sell your personal information. We share information with service providers who help us operate (for example email delivery, hosting, and telephony providers), only as needed to provide our services, or when required by law. Mobile information and SMS consent are excluded from advertising and marketing sharing, including with affiliates. Our service providers may process them only to deliver and support our own messaging program, not for their own marketing or promotional use.
Your choices
- Reply STOP to any text to opt out of SMS.
- Email info@snrg.me to ask what information we hold, to correct it, or to request deletion.
- Decline non-essential cookies through your browser settings.
Data retention and security
We keep information only as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Children
Our services are for businesses and are not directed to children under 16. We do not knowingly collect their information.
Changes
We may update this policy. The effective date above reflects the latest version.
Contact
SNRG Consulting, Inc. · Email: info@snrg.me · Phone: (661) 535-5344